We used/use another company (Rain Soft). They have been fine- good service, etc...
I really just wanted to comment on the fact that we LOVE, LOVE, LOVE our water system. I used to get light headed if I took hot showers because the steam would be full of all the chemicals, but now, I can enjoy a hot shower with nice, great water. My skin is softer, my hair feels great, I can drink water from my sink (we did the reverse osmosis system under the sink, as well). We are healthier because our alkaline levels in our body are correct now (we actually tested our alkaline levels). AND not having to purchase bottled water anymore is GREAT!!!!
It is pricey, but it has been worth it- there is no price for your families health!!
You will also notice that you don't have to use very much soap (we use all organic stuff). In fact, for about the first three months, I didn't have to use soap at all when washing towels because so much soap was still in the towels!!
You will have to get used to the feeling that you can't get the soap off your skin. That is not soap, though- it is actually the way your body is supposed to feel. We are used to the chemicals in everything stripping our body of all our oils, so when we don't feel that "squeaky" clean, we think we are dirty. That is not true.
Whew- didn't mean to go on so long. But, I just wanted to add my two cents in on how much I love our water system!! Well worth it- would recommend it to everyone. I love drinking water now.
R.