Some people just feel safer booking through an agency and that the agency knows what meal time they like and what type of room they like. Personally, I can do that all on my own and not have to pay their fee. I booked tickets for a Disney Cruise a few years back and was the coordinator for my family. It was rather easy just searching thse ship's website and finding out what was available.
Guess the advice I have would be:
1) Make sure you all have VALID PASSPORTS
2) Peak around on the ship, see what levels are what and where you would like to stay
3) If anyone tends to get sea sick, book a lower floor and stay as close to the middle of the ship as possible.
4) If bringing the kids, they need passports as well
5) Find out if you have to book the children's club ahead of time
6) With the baby, what options do you have for him
7) Find out if water, soda, tea, coffee is available on the ship, somewhere, 24/7 and free. Disney had this available on the 9th deck but if you went to a lounge or bar of some sort, there was a fee.
8) When you see soda and water in your room...don't touch it, unless you want to pay almost $4 for that one can or bottle.
9) If you are heavy water drinkers, consider bringing a case with you or ordering it during booking (if able).
10) Find out if there is a formal night and how much you want to dress up. It's fun to do but sometimes a pain to pack.
l1) Find out if gratuity is able to be added directly to your charge card for the ship staff. There is a breakdown somewhere of how much per person, per day is customery. Most of the time you have to make sure you can make change for all of the envelopes but more and more cruiselines are deciding to allow you to dictate how much will be charged to your credit card instead of cash on hand.
12) Look into the excursions available and see if they have to be booked ahead of time or if they have to be booked once on board the ship.
13) You will be offered travel insurance for the trip. It is up to you if you wish to take it. If traveling with children, it's a no-brainer...cough up the extra dough. Depending on where you are looking to cruise and when, it may be a good idea as well. We cruised the Carribean during hurricane season...with kids...we spent the few hundred extra to ensure we had options if something happened.
14) If you will be on a cruise that spends multiple days at sea, the ship will be crowded, obviously, on those days. If you want a bit more privacy, book a room with a balcony so you have your very own piece of sun and fun all to yourselves.
15) If you are NOT taking the kids: whomever you will have watching them would benefit nicely by having a signed and notarized document that gives them authorization to make medical decisions while you are away. We always used to do 3 originals per child. 1 for the doctor to keep, 1 for the caregiver to keep and an extra in the event that further help was needed and the had to keep an original for themselves. We did a basic statement that I'd be more then happy to send off to you if you would like it. Just give a shout.
Enjoy yourselves and relax...cell phones don't work well in the ocean! At least that is what my husband says he likes about cruising and why I'm trying to tell him we need to go on one badly!