I recently took my 2 year old daughter (only child) out of a Daycare after 3 1/2 weeks because all they did was complain and make her out to be a bully! Prior to her attending, I had a great babysitter and the reason for me wanting her to go to a Daycare school was so she can advance her learning skills and prepare her for pre-k. My girl is very friendly with other kids but very shy with adults that she does not know. I was really disappointed to hear the first day "the Daycare Secretary and my daughter's Teacher" complain that she would not listen and did not want to sit down. This went on every other day. I advised the Daycare that my daughter was not used to a school setting and needed time to adjust with the atmosphere and other children. The last day I decided never to return my daughter was because "Supposedly" my daughter was being aggressive with the other kids and was not listening again and I was told to sign an incident report because they had already given verbal warnings of her behavior. When they brought my daughter to me she looked like she was crying all day, she had scratches on her face and arm and no one could give me answers because her teacher left early? HUH? I asked if she was fighting with another child... their answer was "Possibly", but no one seen anyone else but my daughter being the menace... I asked "Was I the only parent who signed an incident report", "YES". No one noticed the scratches or how they got there. I refuse to take her back and would like to know how can I make a complaint about this Daycare.
Take Diane S.'s advice and do not delay. You made the right decision to take her out, now take action to protects others.
That is horrible, what daycare was this? I would call the Better business bureau.
Hi L.. I feel for you and absolutely understand your angst. We mothers and fathers have to be our children's advocates, if not us who?! I had to find a new daycare in a rush, while about to return back to work in a week's time, because the daycare I was going to use was not workable for us. So, I chose a new daycare with hopes of just watching and praying that this daycare would be the one. Until, my 4 month old daughter was scratched on the face by one of the primary daycare workers. I did all that I could from not hitting the worker! This took place on a Friday. On Monday, when I left my baby there, she looked at me as if to say, "Mommy, please don't leave me here!" While driving to work, I felt uncomfortable and sick to my stomach! So, on this very day (Monday), I spoke with other daycare providers, friends, and even interviewed another daycare provider and spoke to the parents at that daycare who also reinforced my desire to remove my daughter from this daycare in Bloomfield, NJ called Life's Little Treasures!!! Please don't use this daycare!!!! They are untidy, unprofessional, will not give true care to your children. Yes, I should have paid more close attention to things such as their current license not being in visible sight, licenses for alarms, radon, etc., ask the pivotal questions of how often are the workers given physicals, do they have high turnovers of staff, ratio of infant to adults (NJ is 1:4), incident reports, etc. Although their hours are 6:30 a.m. - 6:30 p.m., the hours of operation begin at 7:00 a.m. What?! Either you are open at 6:30 a.m. or you are not!
Thankfully to Jesus, I prayed and asked for His direction in choosing a daycare and have found a more suitable daycare with people who actually care and are attentive to my infant daughter called Future Generation in Bloomfield, NJ! Thank you Jesus! I, like you, will be filing a Complaint today!
I had a similar situation with my oldest daughter when she was younger. At the time I was getting help from an organization to help pay for the bill so I called them directly who then refered me to the proper people. As long as it's not a family business you can call up the daycare and ask for the main number to their corporate office who will then help with your situation.
One of the other problems you may run into is that they may give you the run around. If that happens check to see it they are registered with the BBB. It they are you can make a complaint there because many people check that site for many reasons. Another possibility is just to spread the word. It's a hassle, but many parents with concerns about placing their children in daycare settings will listen.
After my situation I ended up becoming unemployed, so what I do is watch some of my friends kids for them who trust me dearly. They get help from the Child care Clearinghouse who pays me directly because I babysit the kids. What I provide for the kids is stimulating material that will prepare them for Kindergarden, as well as give them activities to help them produce the skills needed for them to get used to socializing with children their own age.
Hi L.,
I really think you should call the local children and youth services. Tell them that your child was sent home with you, with unexplained scratches and what you said here, that the teacher left early, without facing your questions, that nobody "saw" anything going on, but the report was that your daughter was "aggressive", and that you were the only one to sign an incident report, not knowing what has happened.
This child care center needs to be looked into, and answer to someone about their inaction, or action against your daughter. If your child is coming home with scratches that nobody wants to explain to you, and seems to have been crying, and visibly upset, something needs to be done about that child care center.
good luck
File a complaint with the county and state department of child services- the police won't help here, but these are the offices that issue the licenses.
You can also check-out the state website and see if there were previous complaints.
I would not take her back to that daycare. They should know that children need time adjusting to such a stuctured setting. They can not expect your child to follow the rules in one day let alone a week. SHe may have begun to act out because it sounds like all they did was dicipline her and not teach her the rules! There are many other daycares out there, ask around for some recommendations and go and see them in session with the children. Of course the teachers will be on their best behavior while being observed but I think you will get a feeling of how the teachers really are.
Pull her out and find a more loving and secure environment. I'm sure that you did lots of research before sending her there -ugh- but there is bound to be a better solution. Also, don't worry about the interaction with other children just yet. She will get there. Right now, at two, she needs loving attention, hugs and kisses and a safe environment. Are you planning to put her in a pre school program in Sept? They work very well for pre-k learning and are great for socializing. Better than day care for sure.
http://www.ocfs.state.ny.us/main/ -- this website will assit you in making a complaint.
Good luck!!
Is this daycare registered with the State? If so, I would definitely call the State on them and they would do an investigation. Do you live in NY? If so, I have a GREAT sitter for you!! :)
call your town also... give them a report.. i would even call the police... they might have other complaints.. i wouldn't send me child their either.. check out a ymca.. they have daycare.. but its fun and learning all in one.. good luck.. give your little one lots of kisses..
