F.H.
I HAD cracked heels but not to where they were bleeding, just the ugly dried cracked heels. I don't have them anymore and this is what I have done. I have the Ped Egg and use it right after I get out of the shower. Then at night while I'm watching TV or right before I go to bed I use a really rough normal nail file (the ones for acrylic nails) on my feet when they are dry. Then I put Vitamin E Body Gel with Tea Tree Oil (Walgreens for like $6) on my feet and go to bed. I decided to be faithful about this and now my heels are almost back to normal and it only took about 2 weeks. That was about 6 weeks ago. Now I use the Ped Egg about once a week and the file maybe 2-3 times a week and the Body Gel when I think about it and they still look great. And here in AZ we LIVE in sandals or barefoot because its so hot! I really think almost anything will work if you are just consistant with doing it. Good luck!