I need your opinion on what to do about my hairstylist. I have long hair, and the guy I got to is generally awesome. He is a long hair specialist, and he always seems to know exactly what I want, and will give me good ideas about styles. Every time I go to him, my haircut looks great.
Here's the problem: He always seems to run out of time with me! Standard appointments include a wash/condition, cut, and a blow dry/style. But the last few times I've gone to him, he's gotten me in late because the previous client's appointment went to long, so before he got to me, another girl would wash/condition me, he would cut my hair, and ask me if I "really need the blow dry or style today." A couple of times I've said it was fine, and once he passed me off to someone else to blow dry, but last time I got pretty annoyed, because I had an event to go to that night and wanted my hair to look good. So I told him that I would like to be styled, and he seemed annoyed and rushed like crazy. I felt like I was inconveniencing him by standing my ground!! I just think that he has poor time management, and I shouldn't have to give it up since I'm paying the same as everyone else in that salon that walks out with their hair looking awesome.
Am I rude? Should I be thinking about this differently? What should I do about this?
Also, I've tried requesting him for a longer time, but they can only schedule 15 extra minutes. He used that time to "catch up" his time with the person before me, so he was less rushed, but he only spent the standard amount of time with me.
Wow-he is the rude one. I can't even imagine being treated like that. No blowout or style? What I dearly hope is that you got a price cut because blowout is absolutely factored into the price. If not you need to demand that the next time he tries to pull that.
You need to tell them when you are making the appt that it takes him "X" long to do your hair and to please book enough time in for that. And your best bet will also be to get the first appt of the day. not sometime in the middle. My girl always books an extra 15 minutes for my hair. I absolutely do not want the other girl shampooing and or blow drying me out. I am paying for a specific stylist and that's who I want. your not out of line.
It's really hard when our favorite hair stylist starts to slack or mess up. I had been going to the same women for a long time, really liked how she cut and styled my hair....until I began taking my daughters to her and I noticed something odd: the back of their hair was un even. I was able to "fix" it once at home but was starting to get tired of having to fix their hair each and every time and then it got me to thinking: Is my hair in the back uneven? So after getting my hair cut by her, I took a good long look at the back and sure as heck, so was my hair too! I called her on it, she fixed it, laughed it off and said, that she has had quite a few people commenting that she's been cutting their hair uneven. I figured now that she knew I knew about it that it wouldn't happen again. Nope! So, I finally had to stop going to her and you know what, hair stylists I believe can become so comfortable with their long time clients that I have started to wonder if it was just me having the problem. Turns out it wasn't. If you have been going to this guy for a long time, I would bring it up. Say something like, " You know, the last few times you cut my hair, I felt like you were rushing and it makes me feel uncomfortable because I want to be given the same time you give all your clients." IF he's a nice guy, he will not be offended but beware if he gets offended. I'd seek another hair stylist then. I sat in one lady's chair and after she was almost done, I decided I wanted my bangs clipped just a tiny bit more. They were a bit too long and lets face it, hair grows fast, it makes sense to do it right the first time. This woman literally huffed and said, quite sarcastically, "Yeah, I guess I can trim a bit more." I never went back to her. No, you are not rude. You DESERVE equal time and the amount of time allotted to each client should be fair.
Not sure the kind of salon you go to but sometimes there are trainees to shampoo your hair. I'm kind of a nut about any appointments and call to confirm that they are running on schedule and have allocated enough time for me. Maybe you can call to confirm your appointment and make sure he has allowed enough time for for the entire service. I have left without a blowdry and style before but that was MY choice, I needed to pick up my daughter or jump on a conference call
Always schedule your appointments where you are his first client of the day.
I would consider going to some one else. I would be extremely disappointed with that kind of treatment.
I have been going to my current stylist for 3 years. He always does my color, cut and blow dries me. I called today and tried to get an appointment asap. They told me they could get me in tomorrow night as long as I don't mind someone else blow drying my hair. I didn't care I was so happy to get in, but they asked me in advance. What happens to you is unacceptable and I don't care how good he is, I would not tolerate it.
Edit: I think it may is common for someone else to blow dry/style your hair if your stylist is really good. BUT they should not be rude when you ask them to do it or find someone else to do it. They should never ask you if you can walk out wet. You are not being rude.
nope, you are well within your rights. perhaps a courteous but firm 'i hope it doesn't inconvenience you, but it is important to me to walk out feeling fabulous. when you don't finish, or rush me through, i feel as if i'm more of a nuisance than a valued client. am i wrong?' and give him a chance to respond. if you like the response, and it fixes the issue, then great. if he gets huffy or continues to treat you as if your presence is somehow getting in the way of his real job, find someone who wants your business.
khairete
S.
You are paying him for a service - not someone else. If it continues, tell him flat out your concerns. He shold (note I said should) fall all over you to keep you happy. Hairstylists stay in business because of word of mouth, they can lose potential business just that easily.
So common, especially if they are good and don't have an assistant. Absolutely book your appt. to be his first of the day. Then let him know that you usually book your appts. around events that you are going to and you expect all the finishing touches. If it continues, find someone else. I had to do the very same thing.
Funny that everyone suggests being the first client of the day. Instead I would opt for the last appointment of the day. No one to rush you out of that seat!
Also, assuming he's not the salon manager, I would have a friendly chat with the manager and let her know how much you love the stylist but his time seems to be crunched and it is ruining the experience. She may be more inclined to lighten his load.
And I'm jealous of your great hair stylist because I just can't seem to find the one for me! Good luck!
I'd find a new stylist. I know it is hard to change, but you should be made to feel special when you are the client and when you are paying all that money. If the owner at the salon I go to knew a client felt that way, she would be appalled! Look around you for other people who have great looking hair and ask them who they see. Good luck!
P.S. I am in Balto & have a great stylist, but that obviously doesn't help you. Also, my daughter is a stylist in San Francisco & is awesome! Just putting that info out there for folks who may live in those areas & need a good referral.
I schedule for 1st appointment, but my stylist doesn't start until 10a.
In my opinion, it's time to break up with him. You need someone that is going to give yout he time you deserve/pay for.
be the fiurst one there for his shift
Ugh - that's terrible.
If you're not going out - try to get the first appointment.
Otherwise, if you're annoyed again - don't tip and go somewhere else!
