T Mobile

We've never had T Mobile, but every time I look into changing providers from Verizon I end up staying. I have consistently found Verizon provides the best coverage nation wide. My husband travels for work and we have never had a problem, so we are willing to pay the rates so we can stay in touch.

Good luck,
H.

We have had no problems and my husband travels all over the DFW area. He always gets good coverage. I've been happy with them.

You have to make sure there is good service where you are. Also, their new plans do NOT include phone discounts. Therefore, you have to purchase your new phone outright (or finance it through them). However, we spend $130 for 5 phones with data and a home phone line. You cannot beat that. And we get great service where I live (but crappy a lot of other places, absolutely NO service at my SIL, I cannot even make a phone call).

I have never had a problem with them helping to fix phones or problems though. I think they are a good company....just bad cell service in areas. But we will never switch as I am sure it would cost us more than double with anyone else.

We have T-Mobile and it's impossible to send a text from our house and I'm looking to switch. We are not in a remote area either but in a very busy metropolitan area in Atlanta

I love T-mobile!! We switched several years ago to Verizon and had a horrible experience with them. I switched back to T-mobile and my husband will never again suggest going to Verizon. They are on our black list of companies never to use again!!! Their customer service is horrible. The only thing that I can say bad about T-mobile is that when you are in the boonies of Oklahoma, you have spotty service. Other than that, the customer service is great, and I would be willing to pay a little more for that anyway. However, out of all the phone companies we've used, T-mobile has always been the cheapest. Usually, if you call in with a question, they will look over your account and tell you if you could change things around to save money even if that's not what you called about. I love that!!

They are on the news right now for bogus charges. Besides that, their service is horrible. If you don't mind constant dropped calls, no cell coverage, then go for it.

Before switching, check out Verizon's new plans. I don't use data so not sure what the coverage is but
I recently switched our phones to an updated plan and cut my bill. I pay $30 per line and $5 for 700 min talk and unlimited text. They had something that was $45 per line with data.
Most people at work are on Verizon because they do not lose calls.

We love it. We went from AT&T and our bill is much cheaper and coverage is so much better at our house. You really need to test the coverage before you sign up though. I was stuck with bad reception for years with AT&T and it was so frustrating.

I had them for 10 years and LOVED them, the only reason I switched was because I moved and had crappy service at home and a 3 mile radius around my house. so in the summer when my kids were home, there was NO way they could call me. I had 5 lines with them and paid 150. 2 phoned had unlimited Data the others were just phones with unlimited text. The data speed would slow down after 3 gigs were reached but enough to make me complain. Customer service was always nice and friendly. Now I am with AT&T on their family share plan 5 phones, 4 with data and pay 250 a month. before the share plan came out I was paying 350. If I could switch back to T-Mobile I would.

L., Check with your Verizon store, we just got a huge discount on our bill for keeping service past the 2-year contract, w/o renewing our phones thru them. (Cheaper to buy off eBay or CL if you don't need the absolute newest model)

We had looked @ switching to T-Mobile, but their coverage was abysmal if we didn't stay in the city, and for the 1 1/2 hr drive from home to school, they told me I likely wouldn't be able to make calls between the two locations!!

Verizon has always given us great CS, & with the discount ($25/phone/month) we now have a plan that is cheaper than T-Mobile offered!

If you still are considering T-Mobile, get the bottom line info on the plan from them, then talk to Verizon to see how they can match or exceed before signing anything, so you are comparing apples to apples & know you are getting the best deal.

Good luck! T. =-)

We had Tmobile until about 2 years ago. It was horrible--could not text or call from my house, cut out on trips, could not get reception in areas where others could such as camping. If these things aren't
a big deal to you, then it's fine. We pay a little more but are VERY happy with Verizon.

I concur. TMobile was great when we were all living in Austin.

Once our daughter went to college up North, her service was terrible with T Mobile so we moved to Verizon..

So make sure the areas that you are in and tend to call to, have good service T Mobile connections.

We really liked T Mobile the whole time we had them..

We had TMobile for years... and loved it. Then we moved. And had no service in our new home--- We had been under the contract for about 3/4 or so of it (and didn't have smart phones--they weren't a "thing" yet then). My husband called and discussed the lack of signal and received authorization to terminate the contract and port our numbers withOUT any early termination charges.

We went and signed up with Cingular (?) and ported our numbers. Brought them home. They also did not provide a solid signal/coverage at our home (we are rural but with great coverage 5 miles from our home either north or south---but once you leave the proximity of the interstate, everyone's signal just fades to nothing about 3 miles out. Guess how far we are... about 2 3/4 of a mile). Anyway.
Our builder had great service in our home when he was out here during construction, so we called and asked who he used. It was Alltel.
I returned the phones/used the under 3 days clause and disconnected from Cingular and signed new contracts (with new #s) with Alltel.

We promptly received a bill from TMobile for $400. Um... no. Called and spoke to people... went up the chain... the folks kept getting ruder and ruder. Eventually, we got high enough (I guess) and the person was apologetic and rescinded the charges. It took nearly 2 months, and me writing an extremely detailed and fact filled letter in my best legal-ease (I worked for an attorney for 10 years drafting lots of letters and pleadings over matters big and small), and being able to back up every detail of the process. Dates, times, names, content of conversations, every follow up call, EVERY. DETAIL.

The last person we dealt with was very professional and gracious. But I will still NEVER use them again.

We, too, currently have Verizon, and it is spendy, but we get fantastic coverage AND customer service. I rarely even have my calls dropped when in Target anymore. :P

Read the fine print. There are always problems with reception, extra fees, contracts, and phone purchases. The "free web" for example might apply if you are within your home and connected to wifi, but out in the general community you may be hit with usage fees. Make sure the "free text" is for everyone, not just between the 2 of you.

I think all the services give you promises and then don't deliver. There's always some problem that can only be fixed if you upgrade or sign a new 2 year contract.

Also make sure that your Verizon charges don't include something else (e.g. internet, TV, etc.) that you would pay extra for if you switch. Bundling is a money saver, say the carriers, but not always.

You can try to get a senior person at T Mobile and have them look at your current bill (2 months worth) and tell you exactly what you would save with them. It will show them how you use your phones now. Of course they will try to switch you to their plan, but go through the itemized bill and write in the $39.88 next to the $140 Verizon charges you (and is that a base rate or the final rate after taxes, access charges, and extras are thrown in?), and then have the guy write down "0" next too all the other charges to prove that T Mobile won't do that. If there's a charge for activation, a new phone, etc., write those in so you truly have a "bottom line".

If you're on Facebook or have a good email listing of people in your neighborhood or work area, ask what their experience has been both at home/work or with travel.

Also find out if you can keep your same number and if there's a charge to upload all your current data to the new plan (contact list, etc.).

I had t mobile. I went to Verizon because every where I went I had no service! And it wasn't like I was in the middle of nowhere either. Every town Lear where I leave had no service. I pay more with Verizon but in my opinion its well worth it. I also have 4 lines on my service and its about 250 a month.

I think it depends on where you live. We have it and like it. You may be better off asking co-workers or friends that live in your same area.

Check today's news. T-Mobile just got slammed by the Federal Trade Commission for taking money for "premium subscriptions" that people never purchased but were billed for anyway.
Headline: "FCC says T-Mobile knowingly added bogus charges to bills"

Article:
http://www.usatoday.com/story/tech/2014/07/01/ftc-lawsuit...