I'm not a medical professional, but this does not sound like a plugged duct. I would get a third opinion. If home treatment for a plugged duct doesn't work to move the plug toward the nipple or break if up within 24 hours, I tell moms to call their doctor because it's either probably going to get infected (mastitis and possibly abcess) or it's NOT a plugged duct but something else like a fibroid, cyst, tumor, etc. If this is a plugged duct, it's highly unusual that it would plug and just stay without getting better or worse. Have they done an ultrasound or mammogram on it? Removing ducts without even knowing what it is seems extremely radical.
Hope this helps.
A. Stuart, LBSW, CLC
Breastfeeding Support Home Visits
Grand Rapids, MI and surrounding area
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In the very act of lactation there is, by nature, generated such an endearment of the suckled child to the nurse, as that she began it perhaps only for hire, finds herself engaged by a growing affection to supply in some measure the place of the mother to the orphan or deserted babe.
—Nihell E. A treatise on the art of midwifery, London 1760