RUN! Run far, far away! My parents are members of Direct Buy and have regretted it from day one. They give you all sorts of promises and once you have paid them the membership fee ($4,000 or $5,000) they are very little help. They only make money by the memberships they receive and so after that they could care less if you are happy - they already have your money.
We used my parents account to remodel our kitchen and it was nothing but headaches. The designers have zero experience or taste and so you (as the customer) have to come up with every last detail and if anything is wrong it is your fault - not theirs. They NEVER return your phone calls and shipping is REALLY expensive. Also, if you have any problems with the product you are stuck - where do you return it? It came straight from the factory or warehouse to you and so there is nowhere to take it back.
If you are design savvy and willing to put in a lot of work yourself - then Direct Buy may be a good fit for you. If you would like a reputable business and help along the way - stick with established retail businesses. That's a small snippet of my thoughts on Direct Buy and if you have any other questions, feel free to send me a personal message and I would be happy to help you.
As far as Retail Businesses go - I had a friend who found a great deal on a good quality couch set at 'John Paras' and they delivered from their store in Sandy (?) all the way to Springville for free. Some people may not like 'Ikea' but if you look deep you can find good quality furniture there. The stuff that sells the most is the inexpensive stuff and doesn't hold up with family life but I have seen furniture from 'Ikea' that has held up. It just costs a little more than the popular, inexpensive stuff.
Anyway, Good luck and let us know what you find!