D.W.
Hi KC, I haven't had a party there, but wanted to share my recent expereince with one. My son's preschool classmate had one there on Dec. 24, and the kids had a great time. It was small enough were they could play with everyone who attended. They took personalized orders for happy meals, and they had 3 hours I think, compared to 2 hours that most places offer. I would suggest going down to the location and speak with someone since you can't get them on the phone. Good luck!