S.N.
I know you are asking about direct tv, but I love WOW. I had AT&T for my internet for years and it literally went out for 15 minute blocks 5-10 time EVERY DAY! They kept coming out and nothing got resolved. After a year I switched to WOW. I had Comcast for cable and switched that also. I have had them for 3 years and have 2 outages. One was due to my neighbor doing work in their yard and cutting the cable. The customer service is so friendly and they come out right away. Very happy! My frined also has AT&T and has had nothing but problems. Last weekend she decided to switch.