R.M.
Debrox is the method of choice when folks come to the pharmacy that I work at...looking for help. Whatever you do...avoid q-tips...I know it seems to be helping but if you have a huge build-up of ear wax you are just packing it down into the ear canal even more firmly when you use a q tip. I have also had a friend who SWEARS by the candling...but I think you have to go to someone who knows how to go about doing it...it isn't something you want to try on your own.
Good luck...