What Do You Expect When Starting Daycare?

Updated on October 29, 2018
D.S. asks from Rutherford, NJ
12 answers

I'm feeling very defeated the past few days. A little back round. I own and operate a daycare/preschool with 72 children for 11 years now. Each year it is getting more and more challenging for me. I have grown children so I am sure much of my thinking is old school, which is why I am reaching out to some younger moms for your input. I am blessed to have amazing staff, the majority of my staff have been with me from day 1, which I know is rare, and I truly appreciate them all. That being said one of the biggest challenges I face is sickness in the school. I have two new infants that started 3 months ago and one mom pulled her son today, and another is considering pulling her daughter due to constant illness. Starting daycare is very difficult, and getting sick in the beginning is one of the biggest downfalls of starting daycare. We clean constantly, I email parents daily informing of any illness, and asking that they do not send their children in sick, I am very proactive in sending children home the first sign of illness. Yet I am constantly being emailed by parents asking what I am doing on my end to prevent illness? It's extremely frustrating because cleanliness is not the issue, its the parents who do not follow the rules and send their children in sick after dosing them with Tylenol!! I understand parents have to work, but I am literally killing myself going on weekends to the school to deep clean on top of daily cleaning, and washing down toys constantly. Last Friday the infant that the mom pulled today woke with almost 105 fever from nap, it was the scariest moment I have ever had. I immediately called her, gave him tylenol with her approval, undressed him and wrapped him in cool compresses to get the fever down. I got it down in about 20 minutes and the grandmother came to pick him up. She watches him two days a week, and proceeded to tell me he was fine when she had him the day before. Like we made him sick! I had 4 staff members with me working feverishly to help this baby. He ended up having the flu. The mom is livid and blaming us, stating that he is always sick, her child was our first case of the flu, he didn't catch it from school, he must have contacted it somewhere else. I immediately sterilized everything and so far no other cases. The second mom considering leaving is because baby has had two ear infections, a cold, and now pink eye. I feel awful, and can't help but take it personal because we all work so hard, and try so hard to keep everyone healthy. This is actually quite normal for children to get sick when first starting, and some are worse than others. I do not know other than what I am doing to prevent it, but can't help feeling horrible, because I am a small business owner and any unsatisfied customer is hurtful to me. I know I can't please everyone, and I feel this is a situation that is out of my hands. I have even suggested to parents that when they are going places on the weekends to make sure to wash hands, etc. Sometimes the children come in on Mondays sick, and after sterilizing over the weekend we have to start all over again. This one mom has gotten so nasty, and is making us all feel like I have this germ infested school, so my staff is upset, and I am also upset. Any loss to us feels horrible. My daughter wasn't even in daycare and was sick all the time due to ear infections. Some children just get sick. I have been compassionate and explained this to both of them, and assured them I do not take this lightly. Sorry for the long post but I am truly looking for your input on sickness, and if your child experienced this starting daycare. The past few years have been the worst for us with illness. Thank you

What can I do next?

  • Add yourAnswer own comment
  • Ask your own question Add Question
  • Join the Mamapedia community Mamapedia
  • as inappropriate
  • this with your friends

So What Happened?

Thank for your input. I do have a hand sanitizing dispenser at the entrance with a note to please use it at arrival before dropping off and picking up your children. I send home emails daily with all of the rules about illness that exclude children from attending school, they are state mandated, but they still do not follow. Dosing with Tylenol is not something they share with us until after it wears off unfortunately, and I get it they have to get to work, but it's not fair to all. 70 children is the entire school, I only take 8 infants and I do that mostly to accommodate siblings. The school goes up to 5 years old so that's 6 classrooms of children. Infants are mostly the issue because they haven't built their immunity yet.

Featured Answers

Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

H.M.

answers from Dallas on

Sounds to me you are doing what you can. My guess is they are probably first time moms and have not experienced putting a child in daycare before. I always knew that my kids would start getting sick when they started a new daycare and at the beginning of every school year. Unfortunately you are right parents send their kids to daycare and school sick. They a lot of times feel they don't have a choice but that is not fair to you. Just keep doing what you are going. Too bad there is not something to make every kid and parent walk through when they come in that would sanitize them and anything that comes in. Good luck!

6 moms found this helpful

More Answers

Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

J.K.

answers from Wausau on

It sounds like you're doing everything right that is under your control. Parents of infants - especially first timers - can worry an awful lot in ways that are not always reasonable or logical. This isn't your fault.

In our local schools, there is a rule that sick kids must be fever & vomit free for 48 hours before returning. A lot of people don't follow that for various reasons, but all the school can do is send kids home that present as sick during the day.

I suppose as a business, one thing you can do is make the illness thing contractual. You can give yourself the right to 'fire' a family from care if you know they are doing it on purpose. I mean, you'd still lose clients that way but at least it would be at your discretion.

6 moms found this helpful
Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

R.K.

answers from Boston on

I hope that writing your question was helpful in decreasing your frustration. You must know it's not the cleanliness of your daycare that is the problem.

I do think two things have changed significantly over the years. First, folks seem more stressed than ever and tend to dump their feelings on others. You are a perfect target. Second, more parents are under strict rules to come to work and are sending sick kids to daycare and to schools.

My suggestion is that you accept that children will be moved out of your childcare. It is not going to help to take this personally and defend yourself. Indeed, that's an excellent way to have parents increase their complaints. When a parent is expressing anger over illness, I think that all complaints should be handled by you, quietly and respectfully, but without apologizing. In the end, the families that stay will be the parents who understand children in groups share illnesses, and that not all illnesses start at school.

5 moms found this helpful

B.C.

answers from Norfolk on

Kids get sick at daycare.
They infect each other.
Especially the babies - they are being exposed to more or less public germs for the first time and they come down with everything for a few years.
It was that way when our son was in daycare - and they cleaned all day every day.

Some parents are going to blame you no matter if you cleaned till you could eat off the floor.
All you can do is to explain your cleaning procedures - parents have to take it or leave it.
Don't get too upset if they leave - it's just business.
Unless they have a plan for keeping their child at home - no place is going to be any better - and kids get sick at home too.
Heck - what they pick up just sitting in a shopping cart is enough to make anyone sick.

4 moms found this helpful
Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

B.A.

answers from Columbus on

My child started full time daycare at 12 weeks. He was ok for the first few months, and then he was sick almost every 2 weeks for the next six months. I was fortunate that my husband and I had a bit of job flexibility. But I know several parents who gave their children tylenol and hoped for the best. They did so out of desperation-- they had no family in the area to help-- and they felt horrible about not being able to care for their kids the way they wanted to.

The thing is, almost any pediatrician will say that frequent illness is inevitable when kids start group care. It either happens at daycare or in kindergarten. The moms who pulled their kids just don't know that yet.

There were a few things that our daycare did that seemed to help a bit.

1) They installed cubbies outside the nursery. Parents took their child's coats off outside the nursery. Diaper bags were also left there. This cut down on some of the germs that were entering the room.

2) parents were required to remove their shoes or wear disposable shoe covers before entering the nursery, to avoid tracking outside dirt and germs onto the floors that babies played on.

3) Infant teachers wore smocks over their street clothes. The smocks were removed each day and washed.

3 moms found this helpful
Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

M.G.

answers from Portland on

I volunteered in my kids' daycare/preschool when I could for field trips. It was a great facility, with very trained individuals. They took great care not to spread germs. I was horrified however when I watched one teacher pass ONE wet wipe to a line of children sitting waiting for lunch.

So - maybe watch practices when they don't think you are looking. Even the best daycare workers sometimes cut corners.

That being said, it sounds like you are taking all kinds of precautions. There are always parents who dope up their kids and hope they get through the day when they don't have backup child care. We could work from home and had flexible hours so we work around illness but a lot can't. We saw parents drop off limp kids and some teachers (new) wouldn't stand up to parents. They'd wait until nap time when kids' temps would spike, then call them to come get them. An hour + later, the kid had infected the class.

I'd get stricter policies in place, and if the parents do it more than x amount of times, out they go. Mean business.

*My kids all got sick when started daycare but were good once they hit school. It's to be expected.

3 moms found this helpful

C.T.

answers from Santa Fe on

How do other daycares deal with this kind of thing? I would make all parents sign a very strict policy about sickness. No bringing in your child until 24 hours after the fever/puking/pink eye/whatever is over. If they drop off a sick child they have to come pick up their child. They cannot drop off a sleeping child. They cannot dose their child with Tylenol or Ibuprofen (to bring down the fever) and bring them in. Other things you can do is change your daycare to take less kids. No babies. Hire a cleaning person to come regularly to disinfect everything so you don't have to. If a mom feels their child is coming down sick too often then they can switch to someone else. Personally, I would not do that many children. 70 kids is a LOT. I would scale down. It will make your life easier. Also - don't take it personally. Sicknesses go around. Parents can't blame you for this.

3 moms found this helpful
Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

L.H.

answers from Abilene on

I'm sorry this is happening to you. It sounds like you have good procedures in place to prevent as much as possible. One of my pet peeves is people who send their kids to church sick. My daughter was helping out in a classroom and an elementary aged kid wanted to sit in her lap. Later when the mom came to pick her up she mentioned she had been to the doctor that afternoon and had been diagnosed with strep, but she was on an antibiotic and didn't have fever so wasn't contagious. You guessed it, within 48 hours my daughter was at the doctor's office with strep. I don't get it and it is so infuriating to me. If they're sick, keep them home...what's so stinking hard about that?????

Keep your chin up and remember you're doing all you can to prevent. A child can look fine one in the morning and sick as a dog by the afternoon.

2 moms found this helpful
Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

R.K.

answers from Appleton on

I think you are doing everything you can to prevent the spread of illness. Do you have a 'sick room'? If not I would suggest you figure out how to separate the sick kids from the rest of them until someone arrives to get them.
I remember reading about a hospital that established a sick daycare for parents who had to work but couldn't take the kids to daycare. They had a sniffles room, a fever room, and a spots room.
Anyway this is not your fault. I'm sorry you are going through this.

2 moms found this helpful
Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

M.D.

answers from Pittsburgh on

It sounds like you are doing all you can. It IS frustrating for parents when babies get sick when they start daycare. It's especially hard when they are still very little babies - 12 weeks old, etc. I remember rolling my eyes when my second ran a fever exactly 6 days after starting at daycare (viruses usually have an incubation period of 5-7 days, so that means he basically caught the virus his first day at daycare). Nonetheless, it sounds like you are being very proactive and I have no idea what more you can do about it. We all build our immune systems by being exposed to viruses, and small children don't have the immune memory yet, so they will come down with lots of viruses in a daycare setting.

On the plus side, for me, in a combined 10 years of elementary school (between 2 kids), we've had a total of 4 sick days. Basically, my kids built up great immunities in daycare and very very rarely miss school for illness. However, it's very hard for a scared new mom with few sick days (because she just used them all for maternity leave) to accept that her baby's current illness will be a long-term benefit.

I guess my only advice to you is to keep telling the parents everything that you do to prevent illnesses and don't take it personally.

1 mom found this helpful
Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

J.G.

answers from Chicago on

Babies and young children are always sick. Daycare or not, they are always sick -unless no one ever leaves the house.

I'm sorry you are having such a rough time. I have no advise. All I can say is that some people are unrealistic about babies and toddlers and illness. You can't prevent it. All you can do is hope it isn't too bad.

Smallavatar-fefd015f3e6a23a79637b7ec8e9ddaa6

N.Z.

answers from Los Angeles on

The one thing I can think of, but not sure if you are allowed to do this, is to take the children's temperature in the morning within an hour or so of arrival. If they seem feverish, call the parents and let them know. Keep an eye on that child and take the temperature again later and if it goes above 100.3, I would call the parents to come pick up their child. The teachers at my son's daycare/preschool always has a thermometer handy.

For Updates and Special Promotions
Follow Us

Related Questions