You sure can, you usually have to ask if they have time, if not they will make an appointment for you. The deal is they will make a card similar to the one the cosmetologist makes for your hair. The catch is that, of course they want you to buy the products they use on you, you are not obliged to do so but usually you can find something you really like and purchase it or go back a little at a time and buy what works for you. The ladies do work on some sort of commision, it differs from each store (Macy's, Penny's, Dillards, etc..) so it's nice to purchase after they spend the time & expertise helping you to be beautiful! ;)