Anyone Else Feel the Same Way?

Updated on June 20, 2008
L.O. asks from Allen, TX
5 answers

Does anyone else go to Raintree Pediatrics office in Allen?
I like the doctors but I am so frustrated with their office staff. Mostly the Nurses. I am wondering if anyone else goes there and what they think? or if anyone can suggest another Ped. office in Allen. The location is great but that should not be my only reason to go there....I have had 3 separate issues all 3 times I have been there! I know they are busy but is the office that uncaring about concerns....I had to wait an hour this morning for a 5 minute look at a rash...I tried to be worked in yesterday so I wouldnt have to get off of work this morning because I have very very little time saved to be off and they just didn't care and couldn't even say my daughters name correctly when speaking about her. UGh! they make me crazy....

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B.

answers from Dallas on

L. -

I'm sorry you've had this experience, but I have to say my experience has been the opposite. My son is pretty healthy (as is my daughter now, thank God), but my daughter had a bunch of health issues over a period of 9 months or so and my son has had the normal "typical" kid stuff over time.

In all of my several/many visits to this pediatric group, I have only had one or two times where I felt anyone there was unresponsive about anything. Yes, I have occasionally had to wait a bit long (maybe 5-10% of the time), but they have always been apologetic about it. And the doctors pursued my daughter's issues until they figured out what was going on...rather than just writing it all off as "just a virus" over and over again.

As for other good pediatricians in Allen, when we moved here 3 years ago I heard lots of negative about lots of Peds and the only positive feedback I got was for (then) Cook & Moulton pediatrics. Dr. Cook and Dr. Moulton have now separated (their practice got too big) and each has taken in another doctor. Dr. Cook now runs Raintree Pediatrics while Dr. Moulton is still in their old office in the Presbyterian Hospital medical building. I know a number of families that are happy with both offices. So if you really want to try another doctor, you might try Dr. Moulton's practice.

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S.J.

answers from Dallas on

I've been taking my son there for about a yr, and I am not impressed, either. I'm due to have another baby in about a month and a 1/2 and will be switching to another pediatrician. probably Dr. Deborah Bain, or Dr. Newton. Hope you find what you're looking for!

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H.C.

answers from Dallas on

Kiddie Docs is great! They are on Mcdermott at Suncreek. They have Saturday appts too. Let me know if you want further info.

H.

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T.T.

answers from Dallas on

I take my kids to Allen Pediatrics...I LOVE the doctors and the staff is always nice....I have never had to wait more than a few minutes and that's usually bc I'm there early. They are located at exchange and alma right by the cvs.

Let me know if you want their number.

Good luck!

T.

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L.D.

answers from Dallas on

ditch this office! There are so many great doctors and offices out there that know your time is valuable too.

best wishes.

is this L. osterling???

this is L. D from SW diag.

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