T Give Me a New controlTell Me If I Got Taken Advantage of by Well Pump Company!

Do you know how old the system is?

Well pumps and pipes, etc. do not last forever and parts wear down over time and with use so it would be hard to say whose fault it is (remember each time you turn on the water the pump goes on).

Either way I think that price is not bad for them coming out in an emergency and fixing the problem. I had to replace a well pump last year at one of my rentals, along with the pipes going into the house. Cost me over $3000 after it was done (they had to excavate to get to).

Transducers are expensive. Assuming you actually needed one, that's probably a really good price. Was "they" more than one professional? The person-hour costs are multiplied by how many people on the job. The mileage doesn't surprise me, since lots of tradespeople charge for distances above 10 miles.

So the question remains, did they break an expensive part so they could replace it? You might contact another plumber/pump person to ask their opinion, but I think if you have no future problems with your pump, that's probably the work that was needed. I hope that's the case.

If you didn't ask the BBB about this company's records, it might be helpful now to learn whether they've had complaints in the past. Wishing you "well."

It sounds like the old system failed so they installed a transducer with a control system. The prices seem correct. Perhaps what happened was that part snapped causing the clog, because the old system had no control unit it allowed the old one to burn up.

I don't know, I am on county water.

I just know the costs for what you got are spot on.

Sounds better than the deal I got last week for a fan for my frig! I paid nearly 300, and the part was only 80!

They way your story reads.. you got a bill AFTER the work was done, you had no estimate, no agreed upon price before work started..?
That's the only place you got screwed.
Where would you be if that bill was $1487.84?

No, you weren't screwed. This is their business. They did even more work than the TV man who comes to fix the TV and sees that it's not plugged in, and then hands you a $75 bill for coming to your house and diagnosing the problem.

All kinds of things cause fittings to snap. You can't figure this out. They fixed your pump so that it's now workable. I understand that it's a lot of money, but it's necessary and it's fair.

actually it sounds like a very reasonable price to me.
khairete
S.