J.S.
I admit I have been taken off guard by some questions that were asked to me. Once I felt really bad because this girl asked me if she went to Mexico would she be in a different day. All I could do was blink at her for a minute. I did eventually answer her, but I felt bad because I knew that the expression on my face was...well probably not good.
I think sometimes we get so used to having a certain amount of knowledge and we forget that not everyone else has that same information.
Sometimes I think if you ask a question that someone thinks is common knowledge then you will get snarky answers because they think YOU are the one being snarky. Like the Mexico question...for a minute I thought she was being funny....then realized she was serious.